How to Reset a PIN

You can send an email to users allowing them to reset their PIN if they have forgotten it.

To reset a user PIN:

  1. Locate the user whose profile you want to edit. See How to Find a User.
  2. To the right of the user's name, click the View link.

    The profile for that user is displayed.

  3. Click Reset PIN.

    A Success message appears, indicating that the user has been sent an email with instructions for resetting the PIN.

  4. close the Success message dialog box.