Working with Organizations
In VST, an organization represents a hospital or a practice. It is a top-level structure that may contain both groups and users.
Working with Practices
In the Vocera Secure Texting application, a practice is an organization that does not have an on-premises Vocera system. Practices can invite and manage their own users, communicate with affiliated organizations, and invite other organizations to communicate with them. A practice cannot create another organization; it can affiliate only with organizations that are already in the Vocera Secure Texting system.
Working with Groups
A group is a subset of users in your organization. You can use groups as contacts, allowing members of your organization to send messages to a subset of other members at the same time. Groups also provide permissions, allowing you to limit the users in your organization who can communicate with an affiliate. Members of your organization can belong to any number of groups at the same time.
Working with Users
In the Vocera Secure Texting application, a user is a person who uses either the VST Handheld Client or VST Web Client. Every person in your organization who works with a VST client needs to have a user account in the VST Administration Console. As an administrator, you can add and update these user accounts to meet the needs of your organization.