How to End Communication with a Practice Permanently

After you have invited an affiliate to communicate with your own members, in some situations you may want to revoke that permission and stop allowing the affiliate to contact your members.

To permanently stop members of another organization from contacting your own members:

  1. If you are not on the Update Organization page, navigate to it by selecting Admin > Edit Organization from the menu at the top right of any page.

    The Update Organization page appears.

  2. In the Organizations with whom we can communicate section, click the Delete button to the right of the organization name.

    The Delete Permission dialog box appears.

  3. Click Delete.
    The Delete Permission dialog box closes, and the practice is removed from the list in the Organizations who can communicate with my users section.